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Eugene residents with a police or fire / medical emergency should text 911 rather than call after a dispatch center phone line outage was announced at about 6:45 a.m. Sunday, Nov. 8.

Springfield residents with a police emergency may call 541-726-3714 or text 911. People with fire or medical emergencies in Springfield, should text 911.

Also not functioning as of early Sunday were non-emergency lines for Eugene Police Department.

Central Lane Communications regional dispatch center announced the outage in a news release.

The dispatch center normally handles emergency calls for Eugene Police Department, Springfield Police Department and Eugene Springfield Fire, among other agencies.

Other agencies include Coburg police and fire departments, Junction City police and fire departments, the Lane County Sheriff’s Office and South Lane Fire and Rescue, among others.

The announcement does not specify whether all agencies are affected.