I am a retired neurologist who recently brought a friend to the emergency department at PeaceHealth Sacred Heart Medical Center at RiverBend. I knew the diagnosis as soon as I saw my friend that day, but I also knew that she required certain tests with an evaluation by a physician far more current and competent than me.

My friend was immediately triaged, but was unable to give a coherent history, so I gave it. In these situations, I must tread a fine line of knowing where my medical knowledge is both helpful and needed, and where I must step aside because I am both out of date and biased. I said in the triage room I was certain what was occurring, for I thought that particular diagnosis might not be obvious to the staff.

I was impressed how smoothly everything went. My friend was quickly cared for, all tests well coordinated. I briefly helped where I thought I should, otherwise I stayed quiet. I expected a long stay; we were there only four hours, remarkably short for what needed to be done. The staff were busy but worked quickly and methodically. I was impressed with the care and happy we still have Eugene Emergency Physicians. My diagnosis was correct.

Another way PeaceHealth may improve its reputation is by supporting the good employees it has in the well-functioning systems in place to provide care the way my friend got it: well choreographed, efficient, competent, respectful and friendly. One patient at a time.

If we want better medical care, we will need to be significantly taxed for it, which will pay for itself many times over in diseases caught early, less disability, less suffering, less depression over medical debt, more money going to care rather than care denials.

Taxes pay for transportation, schools, police, military, parks, important things. They can pay for medical care, too. Our lives will be better if they do; all we have to do is vote for the right people.

Dr. Michael S. Smith
Eugene